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Value-added services

Item Fee Condition
Payment Handling Fee 3.85% of the credited amount Payment handling fee of 3.85% is charged to the company that receives the credits. Does not apply for credits related to container sale in the trading marketplace. Payment handling fee is non-refundable if there are adjusts due to late reporting of data.
Trading Buyer Protection 1.95% of the purchase price Payment handling fee of 1.95% of the purchase price is charged to the buyer as “Buyer Protection” in the deal. The payment handling fee is non-refundable in case the deal is cancelled by the buyer after payment.
Tracking Premium USD 0.25 / container / month Applicable for containers successfully tracked in our tracking premium service in a month.
Additional User Seats USD 49 Unlimited number of users.
Additional Container Under Management Batches Pay-as-you-go: USD 5 per additional container / month Per month for additional containers beyond the included 10 containers in base subscription (Subject to risk assessment conducted by xChange).
Additional 30 containers: USD 99 / month Per month in which the package is booked and not cancelled by the customer prior to the end of the month.
Additional 100 containers: USD 249 / month Per month in which the package is booked and not cancelled by the customer prior to the end of the month.
Additional 250 containers: USD 499 / month Per month in which the package is booked and not cancelled by the customer prior to the end of the month.
Wallet Top-up - No fees apply for wallet top-ups.
Wallet Payout (own account) - No fees apply for balance payouts to own account.