Should you have any questions about our data protection measures, the processing of your data or the protection of your rights as a data subject, you can contact us and our data protection officer as follows:
External Data Protection Officer
represented by Prof. Dr. Christoph Bauer
Große Bleichen 21, 20354 Hamburg
If you have any questions or concerns regarding your information, please contact email@example.com. If you wish to communicate directly with our data protection officer (for example, because you have a particularly sensitive matter), please contact them by post, as communication by e-mail can always have security gaps. Please state in your request that your concern relates to the company xChange Solutions GmbH.
Information That We Collect, and How We Use It
xChange collects, processes and uses information from our users when they log onto this Site, or seek additional information regarding our services. Some of xChange’s registration, enrollment, account setup and other forms may ask users to give us contact information, unique personal identifiers, financial information, subject areas of interest and/or demographic information.
We use Personal Information submitted to us through our Site for such purposes as responding to your requests, providing our services and communicating with you. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.
In the event that you do not (or no longer) agree to the use of your Personal Information, you can contact us at any time and xChange will delete your Personal Information accordingly. Demographic and profile data is also collected on our site. We may use this data to tailor your experience at our Site.
Usage Data includes data that you do not actively provide but data that can be passively collected while you are using the Site. xChange only evaluates and analyses Usage Data in order to optimize the performance of the Site. Such evaluation and analysis will however only be undertaken using pseudonyms provided that you have not explicitly consented to the evaluation of your Usage Data for the creation of a personalized user profile. You have the right at all times to object to the collection of saved Usage Data using pseudonyms.
We sometimes aggregate demographic information, and the types of systems and browsers of users for internal purposes, so that we are able to understand the user population of our Site, and determine whether the Site is designed to work with the computer settings of a majority of the users. xChange also may conduct user surveys on the Web, which usually are intended to provide xChange with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like. xChange uses the information gathered from such surveys to improve our web content, navigation, and overall user experience.
Any personal information that you provide, such as your name, address, email address, log-in and log-off details, IP-address, phone number, etc. (hereinafter “Personal Information”), allows xChange to inform you about updates to the service and to notify you about other products and services offered by xChange that may be of interest to you. We will not sell, share, or rent or otherwise make available any of that Personal Information to other parties, except that we may disclose the Personal Information to third parties who (a) are other approved users of the Site and require such Personal Information for the sole purpose of using the Site or (b) perform services on our behalf and have a need to access the information in connection with those services. In addition, xChange may disclose contact information for you in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to xChange.
Collection and storage of personal data and their usage while visiting the website: When accessing www.container-xchange.com your browser will automatically send information to the server of the website. This information is temporarily stored in logfiles. The following information will be stored and automatically deleted: IP address, date and time of access, name and URL of the accessed site, referring-URL, browser used for accessing xChange, your operating system and the name of your access provider. This data will be used for the following: Ensuring smooth access to the website, ensuring comfortable usage of the website, evaluation of system security and stability, administrative purposes.
When signing up to our newsletter, we will use your email address to regularly keep you informed on xChange product updates. This requires your consent as per Article 1, paragraph 1, sentence 1 lit. f GDPR. You can always sign out from the newsletter via a link in the bottom of the newsletter. Or by sending an email to firstname.lastname@example.org.
When using the contact form, we require you to provide your email address and name in order for us to know whom to reach out to. The data processing is done in accordance with Article 1, paragraph 1, sentence 1 lit. f GDPR after your prior consent.
We may collect the email addresses at the point of log-in of users who wish to receive email notification of publications and press releases in identified subject areas of interest, and of those who send us email messages or express interest regarding our services, or register for conferences and other xChange-sponsored events. We will not, however, share any email addresses with any third party or send unsolicited email to any of the addresses we collect, except in very limited circumstances as set forth in this policy. You can inform us at any time if you no longer require this information.
Data that is processed using cookies are required for us to protect our legitimate interests as well as those of others according to article 6, paragraph 1, sentence 1 GPDR.
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).
International Transfer of Information
Because xChange is a global organization, information (including Personal Information) collected on this Site or through other means may be transferred from time to time among the xChange offices or personnel, to clients who benefit from the Site, to third parties who perform services on our behalf and have a need to access the information in connection with those services, including offices located outside the European Economic Area, and this Site may be viewed and hosted anywhere in the world, including countries that may not have laws regulating the use and transfer of personally-identifiable data. By using the Site, submitting information through the Site, or submitting information to xChange through other means, you voluntarily consent to such international transfer and hosting of such information.
xChange has in place technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality.
Links to Other Web Sites
xChange is not responsible for the privacy practices or the content of any non-xChange web sites to which we link from this Site.
Compliance With Law
xChange may be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of this Site or a violation of any restrictions on use of materials provided in or through this Site, we may disclose personal user information to our affected business partners or legal authorities.
You may access, correct, update, and/or delete as the case may be, any personally-identifiable information that you submit to xChange through this Site or through other means. To do so, please either follow instructions on the page of the Site on which you have provided such information or registered or contact us.
You have the right to:
According to Article 15 GDPR:
1. The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information: (a) the purposes of the processing; (b) the categories of personal data concerned; (c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; (d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; (e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; (f) the right to lodge a complaint with a supervisory authority; (g) where the personal data are not collected from the data subject, any available information as to their source; (h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. 2. Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer. 3. The controller shall provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form. 4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
According to Article 16 GDPR:
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
According to Article 17 GDPR:
1. The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: (a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; 4.5.2016 EN Official Journal of the European Union L 119/43 (b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing; (c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2); (d) the personal data have been unlawfully processed; (e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject; (f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1). 2. Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data. 3. Paragraphs 1 and 2 shall not apply to the extent that processing is necessary: (a) for exercising the right of freedom of expression and information; (b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3); (d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or (e) for the establishment, exercise or defence of legal claims.
According to Article 18 GDPR:
1. The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies: (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; (b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; (c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; (d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject. 2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. L 119/44 EN Official Journal of the European Union 4.5.2016 3. A data subject who has obtained restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction of processing is lifted.
According to Article 20 GDPR:
1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: (a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and (b) the processing is carried out by automated means. 2. In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. 3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.
According to Article 7.3 GDPR:
The data subject shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Prior to giving consent, the data subject shall be informed thereof. It shall be as easy to withdraw as to give consent.
According to Article 77 GDPR:
1. Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. 2. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78.
Right to object
1. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. 2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. 3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. 4.5.2016 EN Official Journal of the European Union L 119/45 4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information. 5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications. 6. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
xChange understands the importance of protecting children’s privacy, particularly in their online interactions. This website is not designed for and does not intentionally target or solicit to children 18 years of age and younger.
Use of xChange Web Sites
xChange Solutions GmbH
Katharinenstr. 4, 20457 Hamburg
Phone: +49 (0)174 2174 526