How O.V. Lahtinen avoids operational disputes

O.V. Lahtinen is a container trading company from Finland and uses xChange to

  • Find new partners for one-way moves

  • Resolve operational disputes automatically

  • Get paid by their partners on time

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About O.V. Lahtinen

O.V. Lahtinen is a container trading and leasing company from Helsinki, Finland. Selling more than 3500 units per year and having their own fleet of 2000 units, of which majority is less than 2 years old.

A team of six experienced colleagues, almost no overhead, flexibility and speed are O.V. Lahtinen’s biggest strengths. “Even if our customers want to return their equipment in another location, we always find ways to reposition the equipment or sell it locally”, Lahtinen said.

With three offices in Helsinki, Shanghai and Klaipeda, O.V. Lahtinen serves NVOs, forwarders, construction, storage and many other industries with containers since 2007.

Too many operational disputes

“We don’t have the time to always discuss damages of $50 with our partners”

blankOsmo Lahtinen
CEO & Founder

Time consuming search for repositioning partners

“Even if our customers want to return their equipment in another location, we always find ways to reposition the equipment or sell it locally”, Lahtinen said. “However, when we have to sell the equipment or when it takes us too long to find a partner for repositioning we have to lower the prices or sell at a loss”.

Operational handling of damages and disputes

“If there are damages or per diem charges because of returning equipment too late it used to takes us several hours every week to discuss damages of $50 with our partners. We had to follow up on invoices because we had no clear standards established with the various partners.

xChange as the go-to solution for one-ways

Everything is settled on xChange as all parties have signed the BIMCO agreement”, Lahtinen said. That’s why his employees use xChange to sell equipment or find partners for one-way leases between Europe, China, the Nordics and the CIS states. “Payment handling is definitely the most important feature on xChange”, Lahtinen added, “xChange helps us have more trust in partners because we don’t have to chase our partners to pay outstanding per diem invoices!”

No more following up on operational disputes

Especially with existing customers that Lahtinen knows for years, he likes to use xChange as the neutral third-party to save multiple hours per week. “If there are damages or per diem charges because of returning equipment too late, it will be automatically charged from our partners which saves us time and money”, Lahtinen said. “The clear rules and the fact that minor damage always happens is what keeps O.V. Lahtinen on the platform”

High partner reliability

“The clear rules for handling operational disputes is what keeps us on the platform”

blankOsmo Lahtinen
CEO & Founder

“If there are damages or per diem charges because of returning equipment too late, it will be automatically charged from our partners which saves us time and money”

blankOsmo Lahtinen, CEO & Founder

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