How are insurance claims reported?
We offer optional insurance for all containers transacted through xChange. The insurance has global coverage for total loss, constructive total loss and mysterious disappearance – and increases the level of trust when doing business through xChange. Of course you can also insure containers that have not been transacted on xChange!
Both users and suppliers can report insurance claims by clicking on the „report insurance claim“ button within the respective request. The claim is then reported to our insurance to kick off the diligence and payout process