Every day, millions of containers are transported – and every third container is empty! xChange is the world’s first online B2B marketplace to share excess containers with other companies.
Our customers range from the world’s leading shipping lines to the largest leasing companies and forwarders to container traders across the globe. As a growing startup in the logistics industry, we are permanently looking for great minds and people looking for a new challenge to support our team.
Our ambition: To become the leading platform for equipment management in logistics globally. For that we’re looking for a …

Working Student (Werksstudent) Customer Success Management (f/m/d)

YOUR JOB
• Close daily interaction with our worldwide user-base
• Support our team in the continuous improvement of user engagement on xChange—with focus on reaction times, data accuracy and transaction volume
• Onboarding training for clients, helping them to receive a good start on xChange
• Step-by-step automatization of all client-facing processes in close collaboration with the product team

YOUR PROFILE
• Reliability, good communication skills and un in day-to-day customer communication
• Very good English skills, other languages would be an advantage
• Good knowledge of Microsoft Power Point and Excel
• Must be an enrolled student

BENEFITS
• Great flexibility and exciting tasks
• You have exciting challenges in a dynamic work environment and a high-growth start-up. No day is like the other!
• Your team is young, international, and has extremely flat hierarchies – a great working environment!

If this sounds like you, we’re looking forward to your application! Please send an email to Melanie Grunert.

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